Hornbuckle Mitchell SIPP (PO-7991)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by Hornbuckle.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N’s complaint is that Hornbuckle unfairly increased exsting fees and applied new fees (non-block insurance risk premium and self managed risk premium) for the year 2014/15.
View determination
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