NHS Pension Scheme (PO-8643)
Complainant: Mrs A
Complaint Topic: Benefits: incorrect calculation
Ref: PO-8643
Outcome: Not upheld
Respondent: NHS Business Service Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs A’s complaint and no further action is required by NHSBSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs A has complained that NHSBSA have incorrectly calculated the pension due to her. She believes the pension should be based on her earnings in 2012 and not on a reduced basis.
View determination
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