Railways Pension Scheme (PO-9667)
Complainant: Mr S
Complaint Topic: Benefits: incorrect calculation
Ref: PO-9667
Outcome: Not upheld
Respondent: Aviva
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr S’s complaint and no further action is required by Aviva.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr S’s complaint against Aviva is about the amount that they say he is entitled to from the Scheme.
View determination
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