The New Airways Pension Scheme (PO-9844)
Complainant: Mrs Y
Complaint Topic: Death benefits
Ref: PO-9844
Outcome: Not upheld
Respondent: The Management Trustees of the New Airways Pension Scheme
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs Y’s complaint, and no further action is required by the Trustees.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs Y’s complaint against the Trustees is about their distribution of the lump sum death benefits arising under the Scheme on the death of her husband, Mr Y.
View determination
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