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Police Pension Scheme (PO-11339)

Complainant: Mr R
Complaint Topic: Benefits: incorrect calculation
Ref: PO-11339
Outcome: Not upheld
Respondent: Government Actuary's Department
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by GAD.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R has complained that:-

  • GAD announced a change to the PPS commutation factors on 20 April 2011. The factors were not backdated; unlike under the previous review in 2008.
  • There was an agreed protocol for GAD to notify the Police Negotiating Board (PNB) of its intention to commence a review, which it failed to observe.
  • Previously, GAD backdated the implementation date of commutation factors when it had failed to notify the PNB.
  • When he retired, he was unaware that GAD were about to review the factors. If it had notified the PNB, he would have delayed his retirement.

[1] The PNB was abolished by the Anti-social Behaviour, Crime and Policing Act 2014

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