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Lafarge UK Pension Plan (PO-15639)

Complainant: Mr T
Complaint Topic: Misquote/misinformation
Ref: PO-15639
Outcome: Not upheld
Respondent: Lafarge UK Pension Trustees Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by Lafarge.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr T has complained that he received information which led him to believe he would receive a higher pension when he reached retirement age.

View determination

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