Principal Civil Service Pension Scheme (PO-15897)
Ombudsman’s Determination
Outcome
I do not uphold Mr I’s complaint and no further action is required by MyCSP.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr I has complained that MyCSP has refused to issue him with a cash equivalent transfer value (CETV) to enable him to transfer his PCSPS benefits into a SIPP.
View determination
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Mercer
Outcome: Not upheldComplaint Topic: Transfers: generalRef: CAS-88424-G5R6Date: