We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Royal Mail Statutory Pension Scheme (PO-15945)

Complainant: Mr N
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-15945
Outcome: Partly upheld
Respondent: The Royal Mail Statutory Pension Scheme
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr N’s complaint should be partly upheld in that RMSPS should write off the overpayments which are subject to a limitation defence. RMSPS is able to recover the overpayment which occurred from 13 March 2011 onwards.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N is unhappy that RMSPS mistakenly paid him a pension, which it is now asking him to repay.

View determination

Download

Related decisions

  • Teachers’ Pension Scheme (CAS-76851-L9X6)
    Complainant: Mr R
    Respondent: Teachers’ Pensions (TP)
    Department for Education (DfE)
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-76851-L9X6
    Date:
  • The Carillion Public Sector Pension Scheme (CAS-56498-P2Y8)
    Complainant: Mr D
    Respondent: Barnett Waddingham LLP
    Independent Trustee Services Limited
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-56498-P2Y8
    Date:
View all decisions