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Teachers’ Pension Scheme (PO-16526)

Complainant: Mr Y
Complaint Topic: Benefits: incorrect calculation
Ref: PO-16526
Outcome: Upheld
Respondent: 1. Bedford Borough Council
2. Teachers’ Pensions
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr Y’s complaint is upheld and to put matters right the Council should submit a fresh retrospective election to TP, requesting that Mr Y’s part-time pensionable service should start from 1 September 2004. TP should then exercise its discretion as to whether it should accept the election, and inform Mr Y and the Council of its decision.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y’s complaint concerns a change to part-time service in September 2004 when although pension contributions were deducted from his salary, the part-time service was not added to his existing pensionable service, because an election ought to have been made when his working hours changed from full time to part time.

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