Skip to main content

Winterthur Life and Pensions Retirement Annuity Contract (PO-16905)

Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: PO-16905
Outcome: Not upheld
Respondent: Aviva UK Life & Pensions Limited (Aviva)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by Aviva.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E believes that Aviva is responsible for a loss of £1,415 per annum in his pension income from age 60.

View determination

Download

Related decisions