Skip to main content
Complainant: Mr S
Complaint Topic: Administration
Ref: PO-17893
Outcome: Not upheld
Respondent: AJ Bell Management Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’s complaint, and no further action is required by AJ Bell.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S’s complaint against AJ Bell is about its poor service, negligence, maladministration and misconduct.

View determination

Download

Related decisions

  • Selven Pension Scheme (CAS-45657-B7R7)
    Complainant: Mr R
    Respondent: Westbridge Pension Administration Limited
    Outcome: Partly upheld
    Complaint Topic: Administration
    Ref: CAS-45657-B7R7
    Date:
  • Westerby Private Pension (CAS-58612-P1X1)
    Complainant: Ms R
    Respondent: Westerby Trustee Services Limited
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-58612-P1X1
    Date: