New Airways Pension Scheme (PO-18020)
Complainant: Mr Y
Complaint Topic: Benefits: incorrect calculation
Ref: PO-18020
Outcome: Not upheld
Respondent: British Airways Avionic Engineering Ltd (BA)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by BA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr Y’s complaint concerns the reduction in his pensionable salary. He believes the reduction was done arbitrarily by BA, and is contrary to previous agreements.
View determination
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