NHS Pension Scheme (PO-18654)

Ombudsman’s Determination

Outcome

Mrs N’s complaint is partly upheld and to put matters right NHSBSA shall allow Mrs N to purchase the additional pension of £750 a year in the Scheme at August 2016 prices through contributions in any two future consecutive tax years up to her 65^th The contributions may be deducted from any future UK relevant earnings, not necessarily from NHS pensionable employment.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N complains that NHSBSA incorrectly rejected her application made on 6 August 2016 to purchase an additional pension of £750 pa in the Scheme payable from her State Pension Age.

She says that NHSBSA is now refusing to allow her to make a backdated purchase of the additional pension in the 2016/17 tax year at the price quoted in August 2016 of £8,370 despite upholding her complaint at Stage Two of the Scheme’s Internal Dispute Resolution Procedure (IDRP) in July 2017.