The Denholm Pension Scheme (PO-19188)
Complainant: Mr G
Complaint Topic: Transfers: general
Ref: PO-19188
Outcome: Not upheld
Respondent: 1. The Trustees of the Denholm Pension Scheme (the Trustees),
2. JLT Benefit Solutions Limited (JLT)
2. JLT Benefit Solutions Limited (JLT)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr G’s complaint and no further action is required either by the Trustees or by JLT.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr G has complained that there was a delay in transferring his benefits, which led to a decrease in the transfer value.
View determination
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