Aviva Personal Pension Plan (PO-19212)
Complainant: Mr R
Complaint Topic: Misquote/misinformation
Ref: PO-19212
Outcome: Not upheld
Respondent: Aviva
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint and no further action is required by Aviva.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr R has complained that his annuity is lower than he was originally quoted.
View determination
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