Armed Forces Pension Scheme (PO-19385)
Complainant: Mr S
Complaint Topic: Misquote/misinformation
Ref: PO-19385
Outcome: Not upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by Veterans UK.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr S’ complaint against Veterans UK concerns its decision not to give a discretionary award under the Attributable Benefit Scheme (AFAB).
View determination
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