Sunar Inc Retirement & Death Benefit Scheme (PO-19456)
I partly uphold Mr T’s complaint
My reasons for reaching this decision are explained in more detail below.
Mr T’s complaint against Aegon is about the reduced value of his benefits in the Scheme. Mr T says he was not told that his contributions were invested in ‘initial units’, and that Aegon failed to send annual statements which would have alerted him to the decreasing value of his benefits.
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