NHS Pension Scheme (PO-19595)
Complainant: Dr K
Complaint Topic: Misquote/misinformation
Ref: PO-19595
Outcome: Not upheld
Respondent: 1. NHS BSA (NHS BSA)
2. Primary Care Services England (PCSE)
2. Primary Care Services England (PCSE)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Dr K’s complaint and no further action is required by NHS BSA or PCSE.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Dr K has complained that NHS BSA failed to provide him with appropriate information when he made enquiries regarding a transfer to another pension scheme.
View determination
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