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Fidelity FundsNetwork SIPP (PO-20947)

Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: PO-20947
Outcome: Not upheld
Respondent: Fidelity
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by Fidelity.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has complained that Fidelity ignored his instruction to transfer his funds held within the SIPP in-specie.

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