Siemens Benefit Scheme (PO-21999)
Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-21999
Outcome: Not upheld
Respondent: Trustee Secretarial Services Limited (the Trustee)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N’s complaint against the Trustee concerns the provision of an incorrect pension benefit quotation. Mr N contends that he should be entitled to the incorrectly quoted pension. He asserts that he has suffered a financial loss of £51,175.80, plus RPI increases.
View determination
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