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The Scottish Investment Trust SIPP (PO-22002)

Complainant: Mrs M
Complaint Topic: Misquote/misinformation
Ref: PO-22002
Outcome: Not upheld
Respondent: A J Bell Management Ltd
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs M’s complaint and no further action is required by A J Bell.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs M complains that A J Bell, the SIT SIPP administrator, failed to invest the £29,000 net contribution which she paid into the SIT SIPP in September 2016, as instructed. As a result, AJ Bell should compensate her for any investment loss which she has incurred up to the current date.

View determination

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