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Railway Pension Scheme (PO-23005)

Complainant: Mr X
Complaint Topic: Benefits: incorrect calculation
Ref: PO-23005
Outcome: Not upheld
Respondent: RPMI Ltd (RPMI)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr X’s complaint and no further action is required by RPMI.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr X has complained that he was wrongly refused clarification of how his scheme benefits are calculated.

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