NHS Pension Scheme (PO-25672)
Ombudsman’s Determination
Outcome
I do not uphold Dr Y’s complaint and no further action is required by NHSBSA
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Dr Y’s complaint is that the estimate and Total Reward Statement (TRS)she received from NHSBSA differed greatly from the lump sum and pension she was awarded.
View determination
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