Aviva Annuity Policy (CAS-30727-Y8B4)
Complainant: Mr T
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: CAS-30727-Y8B4
Outcome: Not upheld
Respondent: Aviva Life and Pensions UK Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by Aviva.
Complaint summary
Mr T has complained that Aviva refused to pay him a lump sum from his Annuity.
View determination
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