Steel Services (1991) Pension and Life Assurance Scheme (the Scheme)
(PO-14648)
Complainant: Mr S
Complaint Topic: Benefits: incorrect calculation
Ref: PO-14648
Outcome: Partly upheld
Respondent: 1) Rowanmoor Trustees Limited (the Current Trustee)
2) Royal London
3) Pannells Finanical Planning Ltd (Pannells)
2) Royal London
3) Pannells Finanical Planning Ltd (Pannells)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Complaint Summary
Mr S says he was given a reasonable expectation that the Scheme would make up any shortfall required to provide his guaranteed minimum pension (GMP) (the Guarantee). He maintains that the Current Trustee is attempting to go back on the Guarantee and deny him his correct entitlement.
Mr S also contends that the former trustee, and joint owner of Steel Services (the Former Trustee), made changes to the Scheme that were detrimental to members but failed to notify members. Because of those changes, he will not benefit from pensions contributions he made after 5 April 1997 (his Post 1997 Contributions).
View determination
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