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NHS Pension Scheme (PO-19961)

Complainant: Ms I
Topic: Ill Health
Ref: PO-19961
Outcome: Not upheld
Respondent: 1. Hampshire Hospitals NHS Foundation Trust
2. NHS Business Services Authority
Type: Pension complaint or dispute

Ombudsman’s Determination


I do not uphold Ms I’s complaint and no further action is required by the Trust or NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms I has complained that she made an application for ill health retirement (IHR) benefits on 9 December 2016, but that this was unduly delayed by the Trust and NHS BSA.


View determination


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