GKN Group Pension Scheme 2012 (PO-20080)
Complainant: Miss D
Complaint Topic: Death benefits
Ref: PO-20080
Outcome: Upheld
Respondent: 1. GKN Aerospace Services Limited (GKN)
2. GKN Group Pension Trustee (No.2) Limited (the Trustee)
2. GKN Group Pension Trustee (No.2) Limited (the Trustee)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Miss D’s complaint against GKN and the Trustee is upheld. GKN shall make its distribution decision afresh and pay Miss D £1,000 for serious non-financial injustice.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Miss D has complained that GKN and/or the Trustee have failed to make a decision concerning the distribution of a lump sum death benefit in a proper manner.
View determination
DownloadRelated decisions
- Standard Life Flexible Retirement Plan (CAS-49861-X5J5)Complainant: Mrs NRespondent: Standard Life Assurance LimitedOutcome: Not upheldComplaint Topic: Death benefitsRef: CAS-49861-X5J5Date:
- Deloitte UK Pension Scheme , formerly known as the Deloitte & Touche UK Pension Scheme (D&TUKPS) (CAS-38437-Z8J7)Complainant: Ms NRespondent: D&T Pension Trustees LimitedOutcome: Not upheldComplaint Topic: Death benefitsRef: CAS-38437-Z8J7Date: