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Complainant: Mr N
Complaint Topic: Contributions: refunds
Ref: PO-20681
Outcome: Not upheld
Respondent: Surrey and Sussex Healthcare NHS Trust
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trust.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr O’s complaint concerns the contributions he paid into the Scheme between 24 March 2014 and 30 September 2015.

He believes the contributions were incorrectly deducted and that he is entitled to a refund because:

a) he paid contributions into the Scheme for less than two years; and

b) he should not have been automatically enrolled into the Scheme because he was over state pension age (SPA), at the time he commenced employment with the Trust.

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