Teachers’ Pension Scheme (PO-21084)
Complainant: Ms S
Complaint Topic: Misquote/misinformation
Ref: PO-21084
Outcome: Not upheld
Respondent: 1. The London Borough of Merton
2. Teachers’ Pensions
2. Teachers’ Pensions
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Ms S’ complaint and no further action is required by LBM or TP.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Ms S’ complaint is that LBM, your employer, and TP, the Scheme administrator, failed to correctly administer your election to purchase Additional Pension (AP).
View determination
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