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ICI Pension Fund (PO-21266)

Complainant: Miss R
Complaint Topic: Death benefits
Ref: PO-21266
Outcome: Not upheld
Respondent: ICI Pensions Trustee Limited (the Trustee)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Miss R’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss R is unhappy with the Trustee’s decision not to award her pension death benefits even though her late father, Mr R nominated her as a sole beneficiary in the Expression of Wish Form (the Form).

View determination

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