Armed Forces Pension Scheme 1975 (PO-21362)
Complainant: Dr H
Complaint Topic: Misquote/misinformation
Ref: PO-21362
Outcome: Not upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Dr H’s complaint and no further action is required by Veterans UK.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Dr H’s complaint is that he was provided with conflicting information regarding his Additional Voluntary Contributions (AVC) and the rank which will be used to calculate his Scheme entitlement.
View determination
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