Northern Ireland Civil Service Pension Schemes (PO-21858)
Complainant: Mrs T
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-21858
Outcome: Not upheld
Respondent: Department of Finance
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs T’s complaint and no further action is required by the Department.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs T has complained that the Department mistakenly paid her an ill health early retirement (IHER) pension and lump sum, and is now requesting the return of these overpaid sums.
She is also unhappy that the rules concerning a member’s entitlement to IHER were not made clear at the time she opted to transfer to a different section of the Scheme.
View determination
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