Suffolk Life Self Invested Personal Pension Plan (PO-22113)
Complainant: Mr H
Complaint Topic: Charges/fees
Ref: PO-22113
Outcome: Not upheld
Respondent: Suffolk Life
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr H’s complaint and no further action is required by Suffolk Life.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr H’s complaint is about the fees he was charged when transferring his pension fund from Suffolk Life to Interactive Investor. Mr H is dissatisfied as he was charged £1,485.00 for the transfer and was not informed of the charge by Suffolk Life.
View determination
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