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Complainant: Mr E
Complaint Topic: Death benefits
Ref: PO-24647
Outcome: Not upheld
Respondent: HSC Business Services Organisation (HSC) on behalf of the Department of
Health (DoH)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by HSC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E is unhappy with HSC’s decision not to award him partner’s pension benefits in respect of his late partner, Ms N.

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