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Sun Life Flexible Executive Pension Plan (PO-24826)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-24826
Outcome: Not upheld
Respondent: Aviva Life & Pensions UK Limited (Aviva)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Aviva.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint against Aviva is about the performance of the Plan funds. Mr N says that the current value of his Plan pension is not worth much more than the cash originally invested in the Plan between 12 October 1995 and 19 December 1999.

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