Merchant Navy Officers Pension Fund (PO-24829)
I do not uphold Mrs Y’s complaint and no further action is required by the Trustee.
Mrs Y’s complaint against the Trustee is that:
- the calculation and payment of benefits following the death of her cousin, Mr S, was incorrect; and
- the payment made did not accord with the formula provided on the Fund’s website.
Mrs Y would like Mr S’ estate to receive a lump sum of five times Mr S’ pension.
- Complainant: Mrs NRespondent: Aviva Life and Pensions Ltd (Aviva)Outcome: Not upheldTopic: Death benefitsRef: CAS-34706-D1M2Date:
- Complainant: Mr YRespondent: Trustee of the Cable and Wireless Superannuation FundOutcome: Partly upheldTopic: Death benefitsRef: PO-15343Date: