NHS Pension Scheme (PO-26697)
Complainant: Mrs S
Complaint Topic: Administration
Ref: PO-26697
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs S’ complaint and no further action is required by NHS BSA
Complaint summary
Mrs S’ complaint is that she would like to claim a larger lump sum than she originally applied for, but NHS BSA is refusing her request, due to the time taken for her to make it.
View determination
DownloadRelated decisions
- Rowanmoor SSAS - Blick Horsham Limited Executive Pension Scheme (CAS-44560-Q1C8)Complainant: Mr KRespondent: Rowanmoor Group plc (Rowanmoor), including specifically its subsidiary
Rowanmoor Trustees Limited (RTL)Outcome: Partly upheldComplaint Topic: AdministrationRef: CAS-44560-Q1C8Date: - Westerby Private Pension (CAS-57893-P0C6)Complainant: Mr YRespondent: Westerby Trustee Services LimitedOutcome: Not upheldComplaint Topic: AdministrationRef: CAS-57893-P0C6Date: