Nissan Pension Plan (PO-27943)
Complainant: Mr E
Complaint Topic: Benefits: incorrect calculation
Ref: PO-27943
Outcome: Not upheld
Respondent: The Trustee of the Plan
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr E’s complaint and no further action is required by the Trustee.
Complaint summary
Mr E has complained about the commutation factor used when he took a Pension Commencement Lump Sum (PCLS).
Mr E has also said that the reduction in his residual pension did not reflect the cost of providing the PCLS, so there is an uneven approach between the members and the fund.
View determination
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