Ernst & Young Retirement Benefits Plan (PO-28153)
Complainant: Mr S
Complaint Topic: Misquote/misinformation
Ref: PO-28153
Outcome: Not upheld
Respondent: E&Y Trustees Limited
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by the Trustee.
Complaint summary
Mr S complains that the Annual Benefit Statements (ABS) provided to him by the Trustee led him to believe his entitlement would be considerably greater than it is. Mr S feels that the shortfall has made a significant difference to his income in retirement and that he should be compensated.
View determination
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