Royal London Annuity (CAS-29884-P4H1)
I do not uphold the complaint and no further action is required by RL.
Mr D holds lasting Power of Attorney (POA) for Mr G (his stepfather). He has complained that RL will not pay the Annuity due to Mr G into Mr D’s UK bank account, which is in his name only.
- Complainant: Mr SRespondent: 1. The Trustee of the BSPS
2. B.S. Pension Fund Trustee LimitedOutcome: Not upheldComplaint Topic: AdministrationRef: PO-22018Date:
- Complainant: Dr ORespondent: NHS Business Services Authority (NHS BSA)Outcome: Not upheldComplaint Topic: AdministrationRef: CAS-29735-R1K9Date: