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The Rank Group Stakeholder Pension Plan (CAS-32137-P2F8)

Complainant: Mrs S
Complaint Topic: Death benefits
Ref: CAS-32137-P2F8
Outcome: Not upheld
Respondent: Zurich Assurance Ltd
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint, and no further action is required by Zurich.

Complaint summary

In summary, Mrs S’ complaint is that Zurich has refused to award her any of the lump sum death benefit payable under the Plan in respect of her late husband, Mr S.

View determination

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