Aviva Personal Pension Plan (CAS-34706-D1M2)
I do not uphold Mrs N’s complaint and no further action is required by Aviva.
Mrs N has complained that:-
· Following the death of her husband, Mr N, she has not been paid a pension.
· The annuity from the Plan should be amended to include her as a dependent as the information issued to Mr N by Aviva in 2013 was not in “Plain English”.
- Complainant: Ms NRespondent: AegonOutcome: Not upheldComplaint Topic: Death benefitsRef: PO-40022Date:
- Complainant: Ms RRespondent: HSBC Bank Pension Trust (UK) Limited (the Trustee)
Willis Towers Watson (WTW)Outcome: Not upheldComplaint Topic: Death benefitsRef: PO-23337Date: