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NOW: Pensions (CAS-36525-M3G0)

Complainant: Mr N
Complaint Topic: Administration
Ref: CAS-36525-M3G0
Outcome: Not upheld
Appeal outcome: None
Respondent: NOW: Pensions Trust
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.  

Complaint summary

Mr N has complained that he was opted into the Scheme in error. He considers that the compensation being offered by the Trustee is insufficient and an award of £500 would be more appropriate given the distress and inconvenience he has suffered. 

View determination

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