We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Cable & Wireless Superannuation Fund (PO-15343)

Complainant: Mr Y
Complaint Topic: Death benefits
Ref: PO-15343
Outcome: Partly upheld
Respondent: Trustee of the Cable and Wireless Superannuation Fund
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr Y’s complaint against the Trustee is partly upheld. To put matters right, for the part that is upheld, the Trustee shall pay Mr Y £500 for the significant distress and inconvenience caused.

Complaint summary

Mr Y says that the Trustee miscalculated the survivor’s pension offered to him in 2016.

View determination

Download

Related decisions

  • NHS Pension Scheme (CAS-48733-H1L4)
    Complainant: Mrs E
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-48733-H1L4
    Date:
  • Teachers' Pension Scheme (CAS-96915-W7Q4)
    Complainant: Mr R
    Respondent: Teachers’ Pensions
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-96915-W7Q4
    Date:
View all decisions