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Local Government Pension Scheme (PO-19366)

Complainant: Mrs N​
Complaint Topic: Ill Health
Ref: PO-19366
Outcome: Upheld
Appeal outcome: None
Respondent: London Borough of Bromley
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mrs N has complained that Bromley has declined to backdate her ill health retirement benefits to the date her employment ceased.

Complaint summary

The complaint is upheld against Bromley because it has failed to comply with the terms of the agreement it entered into with Mrs N in relation to an appeal against non-payment of a pension under Regulation 35.

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