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Complainant: Dr R
Complaint Topic: Other
Ref: PO-21659
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr R’s complaint and no further action is required by NHS BSA.

Complaint summary

Dr R has complained about NHS BSA’s decision to award Band 5 Permanent Injury Benefits (PIB) from 1 January 2005 rather than from the day after her last day of NHS employment, 1 April 1996.

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