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Local Government Pension Scheme (PO-21741)

Complainant: Mr S
Complaint Topic: Misquote/misinformation
Ref: PO-21741
Outcome: Not upheld
Appeal outcome: Permission refused
Respondent: Staffordshire County Council
Type: Pension complaint or dispute
Date:
Appeal: Yes

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Council. 

Complaint summary

Mr S has complained about the Council’s annual request to complete a ‘Life Certificate’ form and sees no reason why an Ombudsman would condone, what he believes to be, an annual data breach. Mr S was also unhappy with the delays he experienced following his initial complaint to the Council in March 2018. He wants an award as a result of the delay. 

View determination

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