NHS Pension Scheme (PO-23047)
Complainant: Mrs L
Complaint Topic: Benefits: incorrect calculation
Ref: PO-23047
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs L’s complaint and no further action is required by NHS BSA.
Complaint summary
Mrs L is complaining that NHS BSA provided her with incorrect information about her pension benefits. She says that she relied on the incorrect figures to make a decision to retire at age 55. Mrs L would like to be compensated for the loss and distress and inconvenience she has suffered.
View determination
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