The Local Government Pension Scheme (PO-25042)
Complainant: Mrs S
Complaint Topic: Benefits: incorrect calculation
Ref: PO-25042
Outcome: Not upheld
Respondent: Essex County Council Pension Fund
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs S’ complaint and no further action is required by the Fund.
Complaint summary
Mrs S has complained that: –
- She cannot take a cash equivalent transfer value (CETV) despite receiving a CETV illustration.
- She was sent a pension statement in 2016, quoting a higher pension than she was entitled to.
View determination
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