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NHS Pension Scheme (PO-25485)

Complainant: Mr S
Complaint Topic: Contributions: incorrect calculation
Ref: PO-25485
Outcome: Not upheld
Respondent: NHS Wales Shared Services Partnership
Type: Pension complaint or dispute

Ombudsman’s Determination


I do not uphold Mr S’ complaint and no further action is required by NWSSP.

Complaint summary

Mr S has complained that he has been provided with incorrect information and pension forecasts over a number of years. He says he has relied on this information in making financial plans and decisions and that the errors have caused him a significant amount of distress and inconvenience.

View determination


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